TAS 460: (ASK Scott #142) $500k Listener Story – Damaged Products – Advantages of Old Amazon Account – Partner Deal with Existing Company (Thoughts)

Are you ready to jump into the very first Ask Scott Session of 2018? Kick off the New Year on the right foot with all the motivation and inspiration you need to push ahead as you build your thriving ecommerce business! On this episode of The Amazing Seller, you’ll hear Scott share his thoughts on the need to focus and commit this new year to Take Action! He also gives a shout out to a TAS follower like you, and of course, answers the many questions you have about various ecommerce topics. Don’t miss a minute of this exciting and informative episode!

Why focus and action will help you succeed!

What are some helpful concepts that will help you start off the year fired up and ready to go? According to Scott, sellers like you need to hone in on two things, staying focused and taking action. They sound simple but if you are able to make these two ideas your motto for 2018, you’ll go far. Listen to this episode of The Amazing Seller as Scott expands on these concepts and much more! Also, don’t forget to check out episode #458 where Scott lays out a helpful guide that will set you up for success in 2018, the link to that episode is in the resources section below this post.

What is the best way to respond to damaged products?

As you build up your ecommerce business, you’ve got to be prepared to deal with the inevitable, damaged products. Do you have a plan in place of how you will respond when you hear from a customer that their product arrived damaged? On this episode of The Amazing Seller, Scott goes over the best way to respond that can turn a bad situation into a great opportunity to expand your brand’s positive reputation. It may sound counterintuitive, but Scott recommends responding to that customer with a replacement item and a full refund. When you take this extra step, you communicate to your customer that you care about their experience and their satisfaction. To hear Scott go further with how you should respond to this type of situation, make sure to catch this episode!

Is it a good idea to wholesale someone else’s products?

As you’ve heard Scott say before, a great way to get started selling on Amazon is to partner with another business or individual who has a product that they don’t sell online yet. However, is it a good idea to put all of your eggs in that basket? On this episode of The Amazing Seller, Scott encourages a seller like you to proceed with a similar business partnership but to quickly start building up their own brand. The reason for this advice is because you never know how long that partnership will last. Don’t assume that a good business arrangement will last forever! Hear more from Scott on this topic and others on this fascinating episode!

OUTLINE OF THIS EPISODE OF THE AMAZING SELLER

  • [0:03] Scott’s introduction to this episode of the podcast!
  • [1:30] Why you need to focus and TAKE ACTION in 2018!
  • [3:30] Scott’s shout out to a TAS follower like you.
  • [8:00] Question #1: What should I do when my product arrives damaged?
  • [15:30] Question #2: I’m using FBM instead of FBA, is that a good idea?
  • [20:00] Question #3: Should I open a new seller account or keep my current one?
  • [27:30] Question #4: Is it a good idea to help a company wholesale a product? What are the downsides or concerns?

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TRANSCRIPT TAS 460

TAS 460: (ASK Scott #142) $500k Listener Story – Damaged Products – Advantages of Old Amazon Account – Partner Deal with Existing Company (Thoughts)

[INTRODUCTION]

[00:00:03] Scott: Well hey, hey what’s up everyone! Welcome back to another episode of The Amazing Seller Podcast. This is episode number 460 and session number 142 of Ask Scott. This is where…

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